Guest Policy
The Hot Springs Family YMCA is a membership organization. Our members make up our community, volunteer, put forth ideas and engage in “buy in” regarding helping our Y community be the best it can be. All members of our community are encouraged to bring friends and family members to the Y as a guest. The following is our official guest policy.
In-Proximity Guest (60-mile radius)
A member can bring a guest (any age) for a maximum of one free visit per individual guest, per year. When a member brings a guest, we ask that individual to stop by member services and fill out a quick guest in-take form. Members are responsible for the guests they bring. All individuals visiting our Y must adhere to the Code of Conduct, Dress Code and all other policies as set forth in this member's handbook. A person residing within a 60-mile radius may visit as a guest free of charge one time per year. They may visit two additional times by paying the guest fee. After three visits individuals residing within a 60-mile radius will be asked to make a decision regarding membership. If you need to invite a guest outside the parameters of this policy please request a conversation with a director.
Out of Proximity Guest (Outside of 60-mile radius)
A visitor from out of the proximity of the Hot Springs Family YMCA may gain entrance by paying the guest fee and completing a short guest in-take form. An out of proximity guest 11 may purchase 10 guest passes per year. After 10 guest visits within a 12-month period the Out of Proximity Guest will be asked to make a decision regarding membership.
YMCA Nationwide Reciprocity
The Hot Springs Family YMCA, in partnership with other independent YMCA associations throughout the country, honors the Nationwide Reciprocity program. This allows for individuals who are members at YMCA’s across the country to gain entrance as a guest to our facility free of charge. This entrance is granted over a 28-day period. If an individual continues to request access past the 28 days the guest will be asked to make a decision regarding membership
Walk In Guests
The Hot Springs Family YMCA welcomes all individuals in our community to come and enjoy a visit to our Y facility. If an individual is over the age of 14 they may do so by checking in with Member Services, completing the guest in-take form and paying the $5.00 (14-17 yo) or $10.00(adult) guest fee. Guests who are under the age of 14 may visit as a guest with an accompanying adult (18 years or older), have the guardian complete a guest in-take form and pay the $5.00 guest fee. Walk in guests are welcome to visit three times per year with the guest fee. Beyond the three visits we ask individuals to make a decision regarding membership.
Guest Policy
THE HOT SPRINGS FAMILY YMCA DOES NOT ALLOW GUEST TO USE THE BASKETBALL COURT AND/OR PARTICIPATE IN PICK UP BASKETBALL GAMES.
All policies are strictly enforced by Y team members in order to create environments of success for Y members and guests. How offenses will be handled:
1. First Offense- Y staff will advise group leadership of violation and ask that the situation be immediately remedied and/or addressed by a representative of the group.
2. Second Offense- Y staff will inform group leadership the offender must be removed from the activity where a violation is/has occurred.
3. Third Offense- The entire group will be asked to leave the premises for the day and will be issued a suspension until consensus is reached with the organization to ensure future adherence to Y policies and governance.
It is the Y’s goal that we are able to provide all in our community safe spaces where recreational activities and health and wellness behaviors can be pursued. However, the Y is a membership organization and attention is given to preserving a positive member experience. Any group who violates the above mentioned policies and governance will risk forfeiture of membership/guest privileges, with or without prior warning
Group Visits
The Hot Springs Family YMCA welcomes community groups, child care centers and other groups to visit the Y. Please reach out to the YMCA Membership Service Team at 501.623.8803 for group prices and booking availability. We are pleased to welcome groups to our Hot Springs Family YMCA Facility. Prior to enjoying the various venues and recreational activities offered at our Y, please review governance and policies pertaining to age restrictions in certain areas, overall code of conduct expectations, membership policies and dress codes.